• PRIVACY POLICY

     

    This Privacy Policy explains, how we collect and process your personal data, when you use the software program (“the Game”) that is licensed to you by Aha Moment. (“the Licensor”).

     

    1. For what purposes do we process your personal data?

    We process your personal data in order to provide you with our services connected to the Game, as well as to contact you if we need to.

     

    We also process your personal data to collect Game analytics. For more information, please, check “Analytics” section.

     

    In addition to that we process your personal data to provide you with advertisements, which have been tailored to meet your interests with the help of our partners. For more information, please, check “Advertising” section.

     

    In any cases we may process your personal data, if we are obliged to do so by applicable laws. We may also process your personal data, in case we are entitled to do so by the applicable data protection laws without obtaining your consent.

     

    2. On what legal basis do we process your personal data?

    We process your personal data on the basis of your consent to such processing.

     

    3. What data do we process?

    We process the following data:

     

    − your Game ID (identification number). A Game ID is used to keep your data separate from data of any other user. Our system provides you with a Game ID automatically when you install the Game on your device. The Game ID is a randomly assigned set of symbols, which does not contain any data that may identify you. Each time you delete the Game and re-install it, you are assigned a new Game ID.

    − your location data. These data include information about your IP address, state and city of your location. We process these data in order to adjust Game language and currency settings for you. Such data may also be used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).

    − your device information. These data include the operation system of your device and the version of the Game you use, your device ID (identification number), brand and model of your device. We need these data to provide you with the Game updates. Such data may also be used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).

    − your Game information. These data include information about your Game achievements, completed Game levels and actions taken within the Game, as well as in-game purchases, such as a payment identification number, the type and amount of a product, its price in your local currency.

    − information you provide to us when addressing our help&support team or communicate with us through our official communities in social networks.

    − advertising data, such as your mobile advertising identifiers (Apple IDFA or Google Advertising ID), network carrier and your advertising tracking settings. Such data are used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).

     

    We may also process the following data provided to us by Facebook in case you use “Play with Friends” (Facebook Synchronization) option:

     

    − your name as written in your Facebook profile.

    − your email, which you used for your Facebook profile registration. We normally do not process this information. However, we may process it in case we need to contact you with regard to our services connected to the Game.

    − your Facebook profile image. Your Facebook profile image is used to mark you as a player.

    − the list of your Facebook friends, who also play the Game. We process such information to make your playing experience more personal: can check your friends’ Game progress and compete with them.

    No other data connected to your Facebook profile is available to us. We do not process your Facebook authorization data.

     

    4. Do we process you payment information?

    We do not collect or process any information related to your payment instrument, such as bank card number, its validity term or your name as written on it.

     

    5. Do we provide third parties with your personal data?

    Yes. For the purposes of analytics and advertising, we use services and solutions provided by third parties. Such parties process these data on our behalf and the respective technical solutions represent a part of the Game. Any transfer of your personal data to any of our partners is based on a written agreement, and we make sure such a third party complies with the applicable data protection regulations.

     

    In certain cases we may transfer information about you to other third parties (for example, independent personal data controllers), if we are obliged or allowed to do so by applicable laws. If it is the case, we transfer such information while adhering to applicable personal data protection laws, including, but not limited to, General Data Protection Regulation 2016/679.

     

    6. How long do we process your personal data?

    We process all the data we collect for as long as you use the Game and 30 months after you stop using the Game. If you do not use the Game for 30 continuous months, we erase your personal data from our data base, as well as request the same erasure from any third parties, whom your data may have been transferred to. We may erase your personal data earlier if we do not need to process such data anymore.

     

    7. Do we process any personal data of children?

    We do not use the Game to knowingly solicit data from or market to children under the age of 13.

     

    If you believe that we process personal data of a child below 13 years old, please, contact us and we will make all reasonable efforts to stop processing such data and erase it as soon as possible.

     

    8. What rights do you have with regard to your personal data?

    Under the applicable data protection regulation, if you are a citizen of the EU and fall within the scope of a data subject, you are entitled to the following rights: right of access, right to rectification (correction), right to erasure (deletion), right to data portability, right to object, right to restriction of processing, right to withdraw consent.

     

    − right of access. You have the right to access your personal data, which we process. In order to access your personal data, please, send us a message describing your request through email.

    − right of rectification (correction). You have the right to ask us to replace any inaccurate data about you with accurate data. If you think that the data we process are incomplete for the purpose of processing as stated in this Privacy Policy, you may ask us to complete your personal data accordingly. In order to have your personal data rectified, please, send us a message describing your request through our email.

    − right to erasure (deletion). You have the right to ask us to completely delete your personal data. In order to have your personal data erased (deleted), please, send us a message describing your request through our email. Please, be informed that we will not erase your Game ID, as we need to keep it for our internal records. However, we will erase all data that may help us identify you; therefore, your Game ID will not be considered personal data anymore.

    − right to object. You have the right to object to processing of your personal data for the purpose of direct marketing.

    − right to withdraw consent. You have the right to withdraw your consent for personal data processing. Any withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. In order to withdraw your consent, please, send us a message describing your request through our email.

    − right to restriction of processing. Please, be informed that this right may be exercised only in a situation set forth in Article 18 of General Data Protection Regulation 2016/679. In order to restrict processing of your personal data, please, send us a message describing your request and stating the basis of restriction through our email.

    − right to data portability. You have the right to ask us to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller. In order to have your personal data transferred to you, please, send us a message describing your request to our contact e-mail or through our email.

     

     

    ATTENTION

     

    Please, consider that deletion of your personal data will mean that all your in-game achievements (including in-game goods) may be unavailable to you anymore. Deletion of personal data is irreversible. You will not have a chance of restoring your personal data.

     

    We also draw your attention to the fact that processing your personal data (except for data that we use together with our partners to serve advertisements to you) is necessary to provide you with the Game and services that are connected to the Game. If you choose to withdraw your consent, you may have to stop using the Game.

     

    9.How can you send us a message?

     

    In case you want to submit a request and exercise any of your rights stated above, please, follow these instructions:

     

    1)− go to in-game Settings menu and tap Help and Support;

    − tap Contact Us button (a texting cloud) in the upper right corner;

    − write your request and submit it.

    It is important that you submit your requests using our Email. Obtaining a request sent directly from within the Game makes us sure that such a request comes from the user.

    2)Email us:ahamomentgame2018@gmail.com

    3)Follow us in Facebook and send a message:https://www.facebook.com/Mahjong-Food-City-109536153914706/?modal=admin_todo_tour

     

     

    10.Advertising

     

    We show advertisements in our Game with the help of third-party advertising partners. We integrate their technologies into our Game, which are then used by our partners to select the advertisements that meet your interests in the best way.

     

    If you do not want to receive targeted advertisements, please, adjust settings of your device as instructed below.

     

    11.How can you adjust privacy settings of your device?

     

    If you want to exercise your right to object to processing of your personal data for the purpose of direct marketing, please, adjust the privacy settings of your device:

     

    − iOS operation system: enable Limit Ad Tracking on iOS by opening “Settings,” then tapping on “Privacy,” then “Advertising”, and sliding the Limit Ad Tracking switch to “On”.

    − Android operation system: opt out of Ads Personalization on Android by opening “Settings”, then tapping “Google”, then “Ads”, then enable the switch next to “Opt out of Ads Personalization”.

    12.Analytics

     

    In order to analyze various aspects of Game functioning, we need to collect and process certain information with regard to your interaction with the Game. Such information includes your location data, information about your device and advertising data. It may also comprise information about errors of the Game functioning. For this purpose we use technologies and solutions provided by third parties – our analytical partners. We integrate such technologies into the Game and our partners process the data on our behalf to provide us with analytics.

     

    Processing data for analytical purposes is based on a legitimate interest of the Licensor – analyzing data about the Game for commercial purposes. Analytics helps us to provide better services to users, update and develop our Game. For example, we may use such information in order to fix Game errors, evaluate demographic composition of our users, determine what features to add to the Game or whether we need to translate the Game into another language.

     

     

    Contact Us

     

    In case you have any questions with regard to this Privacy Policy, please, contact us via email at ahamomentgame2018@gmail.com or via regular post at the address stated below, and we will get back to you as soon as practically possible. Should you send us a request with regard to exercising any of your rights stated in unit 8 of this Privacy Policy (“What rights do you have with regard to your personal data?”), we will ask you to re-send the request using our Email.

     

    Email us:ahamomentgame2018@gmail.com

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    PRIVACY POLICY
    
    Thank you for playing our games! This Privacy Policy describes:
    The ways we collect personal data about you and why we do so
    How we use your personal data, and
    The choices you have about your personal data.
    This Privacy Policy applies to AHA MOMENT  games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
    
    CONTACT US
    If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
    Name of the controller: AHA MOMENT
    email: ahamomentgame2018@gmail.com
    
    What personal information is collected?
    We collect and maintain a variety of Personal Information about you to enable us to provide you with the best service. “Personal Information” is information about you by which you may be identified. We currently collect Personal Information through e-mail and the various online inquiry forms on the Website. The Personal Information we may collect and maintain about you can include:
    Your name, date of birth, and gender
    Your IP Address
    Your email Address
    
    What other types of information may we collect and why?
    For some activities, we may collect your “AHA MOMENT” which means information about you or your activities on our website that do not identify you personally. When you use the Internet, your web browser or software may communicate certain information to the host website you visit. This information may include the unique number assigned to your server or Internet connection, the capabilities and features of your computer, you geographic location, and your movement and activity within a particular Website. We collect the same information on our website. We use this the information to generate statistics about visitors to Our Application/Website.
    The information we collect is used to:
    Respond to your inquiries;
    Provide customer services and resolves any complaints;
    Improve the website and service and resolve any technical problems;
    Communicate with you concerning the services offered on the website;
    Cross-reference with other Personal Information that We have acquired about you or may acquire about you through other sources;
    Create aggregate data;
    Comply with any applicable laws and regulations.
    
    How do we use your personal information?
    We only collect Personal Information that You voluntarily provide to us. We also use Your Personal Information for other things that may include, but are not limited to, the following:
    Use of Email Address: We will use your email address only to send you notifications related to our application and to respond to your inquiries/questions. We will not give or sell your email addresses to any third party or affiliate.
    Interactions: Each time you interact with Our Application/Website, the details of your interaction are collected and retained by us.
    Correspondence: We intend to retain any e-mails sent from you to Us.
    Use of IP Address: IP addresses are numbers that are automatically assigned to your computer, and, if associated with other individually identifiable information, could be considered personal information. Your user IP address information is used only for our internal tracking and marketing purposes.
    Use of Cookies: In order for us to provide you with the best possible service on Our Website, your browser must accept cookies. We do not use cookies either to collect individually identifiable information or to collect non-individually identifiable information using a cookie that is combined with a personal identifier.
    
    With whom may your personal information be shared?
    We may provide your information to government officials and agencies as required by law, and partners as part of business operations, transaction processing, and marketing efforts, as identified below. For purposes of this Privacy Policy, “Partner” shall mean any person or entity with whom we enter into any kind of business transaction who is under an obligation to us to use reasonable care to keep Personal Information confidential.
    What do I do if I want to correct or delete my personal information?
    If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact us by e-mailing us at vfungame@gmail.com. We will respond to any request for access within 30 days.
    In some cases, we may not be able to delete your personal information and will retain and use our information as long as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
    Please note that the deletion of your data will lead to the termination of your account and all applicable services.
    
    How secure is my personal information?
    Except as provided in this privacy policy, we will not sell, trade, or disclose to third parties any personal information obtained by us through this website or from our partners about you, without your consent. We may disclose personal information;
    (i) to companies that help process the transactions you request, in order to protect your transactions from fraud and verify Your identity;
    (ii) that we in good faith believe is necessary or appropriate to cooperate in investigations of fraud, intellectual property infringements or other activity that is illegal or may expose us or You to legal liability;
    (iii) when required by law or to comply with a court order, subpoena, search warrant or other legal process;
    (iv) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your personal information);
    (v) to protect and defend us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, in connection with any legal action, claim or dispute;
    (vi) to prevent imminent physical harm;
    (vii) to share aggregated statistical or demographic data with Our affiliates, business partners or for public relations (this aggregated information is not tied to Personal Information).
    What if I have a question or complaint?
    If you have a privacy question about this website, please email:  vfungame@gmail.com
    If you do not want us to share your personal information with our partners for marketing purposes, or if you do not want to receive certain communications from us you can “opt out” of such communications by sending an email to us at vfungame@gmail.com
    If you believe that any personal information collected by us about you is not correct or has changed, please send an e-mail message to ahamomentgame2018@gmail.com  explaining the correction or change and providing any relevant confirmation or reference number.
    By Using this application, you agree to this privacy policy. We reserve the right to change, modify or amend this privacy policy at any time. Any revised privacy policy will only apply prospectively to personal information collected or modified after the effective date of the revised policy.